alternatives to applecare for macbook pro

**Mac’s purchased in 2017, standard Warranty issues will go to AppleCare, and Physical/Spill damage issues go to Safeware ( or see below) and will require a $100 deductible. *2018 and newer, standard AppleCare Warranty issues handled through Apple during the FIRST YEAR ONLY.Īll physical/spill issues handled through Safeware, and will require a $100 deductible. Theft and Fire – Contact Safeware: or see belowĪppleCare Phone Support: 1-80 (Only owners with current AppleCare, or AppleCare+) Physical and Spill damage covered under AppleCare+ may require a $99, or $299 deductible. ServiceNOW_Repair-Agreement_blank_no loanerĬRC Student Charge Auth_Official_$100_AD&Insurance

Please include both forms, filled out completely, and signed with your requested return address in the box along with your computer.įorms to include with computer to be diagnosed for repair. I have also attached the Student Account Authorization charge form in case there is accidental physical/liquid spill damage, and we will need to file the insurance claim to cover the repair. Please make sure you have a current back up, or do not initial by these options(will not be able to proceed with diagnostics, or repair without all statements initialed, and signed). As well, I have included links to the hardware Repair and Loaner Agreement to keep track of what you’re sending us, and more importantly the recognition of potential data loss, or re-imaging of the computer if necessary. Please make sure the computer, and charger is secure inside your purchased packaging (lots o’ bubble wrap), and it is recommended you purchase insurance just in case. Please be aware of any specific policies your department may have regarding security, or prohibiting your computer from being serviced off-campus.įeel free to route any questions via chat at, or phone 962-HELP that may not be answered here, and we will do our best to respond in kind. Vendor links have been provided to help determine your warranty coverage, and status. In most instances, the vendor will ship you a box to send the computer to their respective vendor repair depot(shipping charges may be incurred). You may also ship your computer directly to the CRC main repairshop facility.

Please understand that these services require sending your computer to the respective vendors main repair depot center, and may take longer than usual. Here are some recommendations for getting your computer serviced by the appropriate vendor while off-campus, working remotely, or if you are unable to use the local UNC Computer Repair Center(CRC) services. CRC Guidelines for Alternative Hardware Repair Options:

Alternatives to applecare for macbook pro